Privacy Policy

MonkeyTrade (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and safeguard data when you interact with https://monkeytrade.com (the “Platform”).

By accessing or using MonkeyTrade, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Information You Provide Directly

When you register for an account, submit reviews, contact our support team, or subscribe to our newsletter, you may provide:

• Full name and email address
• Account credentials (username and encrypted password)
• Trading experience level and preferences
• Written reviews and ratings of financial platforms
• Communications with our customer service team
• Optional profile information you choose to share

Automatically Collected Information

Our servers and third-party analytics tools automatically gather technical data, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device information
• Pages visited, time spent, and navigation patterns
• Referral sources and exit pages
• Date and time stamps of your activities

Information from Third Parties

We may receive data from:

• Social media platforms if you connect your account
• Payment processors for transaction verification
• Analytics providers and advertising partners
• Public databases and data enrichment services
• Affiliate networks for referral tracking

How We Use Your Information

MonkeyTrade processes your data for the following purposes:

Platform Operations

• Creating and managing your user account
• Delivering requested services and features
• Processing and displaying your platform reviews
• Responding to inquiries and providing customer support
• Sending transactional emails and important updates

Improvement and Analytics

• Understanding user behavior and preferences
• Identifying technical issues and optimizing performance
• Conducting research to enhance our comparison tools
• Developing new features and content

Marketing and Communications

• Sending newsletters about trading platforms and industry news (with your consent)
• Sharing promotional offers from our partners
• Personalizing content recommendations
• Measuring campaign effectiveness

Legal and Security

• Preventing fraud, abuse, and unauthorized access
• Enforcing our Terms of Service and other agreements
• Complying with legal obligations and regulatory requirements
• Protecting our rights and those of our users

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers We engage trusted third parties to perform functions on our behalf, including hosting infrastructure, email delivery, analytics, payment processing, and customer support. These providers access only the data necessary to perform their specific functions.

Business Partners When you interact with partner platforms through our affiliate links or sponsored listings, limited information may be shared to track referrals and attribute conversions. Partners operate under their own privacy policies.

Legal Requirements We may disclose information when required by law, subpoena, court order, or government request, or when necessary to protect our rights, investigate fraud, or ensure user safety.

Business Transfers In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred to the successor entity, subject to this Privacy Policy.

With Your Consent We may share information for purposes not described in this policy when we have obtained your explicit permission.

Aggregated Data We may share anonymized, aggregated statistics about our users, traffic patterns, and platform usage that do not identify individuals.

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide services. Following account closure, we may retain certain data for legitimate business purposes, legal compliance, dispute resolution, and fraud prevention. Retention periods vary based on data type and legal requirements.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Access and Portability: Request a copy of the personal data we hold about you in a structured, machine-readable format.

Correction: Update or correct inaccurate or incomplete information in your account settings or by contacting us.

Deletion: Request deletion of your personal data, subject to legal retention obligations and legitimate business needs.

Objection and Restriction: Object to or limit certain processing activities, including direct marketing.

Withdraw Consent: Revoke previously granted consent for data processing, without affecting prior processing.

Lodge a Complaint: File a complaint with your local data protection authority if you believe we have violated your privacy rights.

To exercise these rights, contact us at privacy@monkeytrade.com. We will respond within the timeframe required by applicable law.

Security Measures

MonkeyTrade implements industry-standard technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure password hashing and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements for our team
• Monitoring systems for suspicious activity

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.

International Data Transfers

MonkeyTrade operates globally and may transfer your information to servers located outside your country of residence. We ensure appropriate safeguards are in place for cross-border transfers, including standard contractual clauses and adequacy decisions.

Children’s Privacy

MonkeyTrade is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from someone under 18, we will take steps to delete it promptly.

Third-Party Links and Services

Our Platform contains links to external websites, including broker platforms, proprietary trading firms, and other financial services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Cookie Policy

For detailed information about our use of cookies and similar tracking technologies, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated through a notice on our Platform or via email. The “Effective Date” at the top indicates when the policy was last revised.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

MonkeyTrade Privacy Team
Email: legal@monkeytrade.com
Operated by: Memento Enterprises Limited
Address: 55, Triq ir-Rużell, Attard ATD 1500 Malta